Craig Wall

Brick Township, New Jersey, 08724 · (732) 555-1234 · craig@craigtwall.com

I'm a public sector Systems Administrator, specializing in deployment, mobility, and print management.

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Experience

User Support Specialist III (Systems Administrator)

Rutgers University

  • Managing printers for staff departments and student computer labs using Papercut MF.
  • Responsible for deployment systems which support several thousand staff machines and student labs, using the Microsoft Deployment Toolkit and Windows Deployment Services.
  • Transitioning departments to imaging and management using Configuration Manager (SCCM) and Intune.
  • Manage Apache Guacamole to faciliate virtual computer lab access for students working from home.

    • July 2017 - Present

    IT Specialist (Systems Administrator)

    New Jersey State Parole Board

  • Faciliatated Parole Board meetings via Polytom videoconferencing
  • Worked to implement agency's instance of Configuration Manager (SCCM)
  • Managed about 500 mobile devices using VMWare Airwatch (Workspace One)

    • May 2015 - July 2017

    Technician, Management Information Systems

    Ocean County Library

  • Managed 20 virtual servers using VMWare, Hyper-V, responsible for handing public library PC reservations and printing for library patrons.
  • Hardware, Software, network troubleshooting, including issues related to Group Policy, using Tools such as Active Directory, Configuration Manager (SCCM), Remote Desktop.
  • Managed imaging of staff and public computers using MDT and WDS.
  • Principal contact for mobile device support tickets.
  • Monitor and manage support for library's self-checkout machines.
  • Migrated intranet to Sharepoint 2010. Conducted staff training on Sharepoint.

    • Nov 2007 - May 2015

    Education

    Thomas Edison State University

    Attended
    Attended 2014-2016 towards Bachelor's in Computer Science.
    2014 - 2016

    Ocean County College

    Associate's, Computer Science

    2003 - 2006

    Skills

    Programming Languages & Tools
    Workflow
    • Mobile-First, Responsive Design
    • Cross Browser Testing & Debugging
    • Cross Functional Teams
    • Agile Development & Scrum

    Interests

    I have 4 year old twins. As a result, my interests are finding ways to get all of my study work done around my family schedule!

    Awards & Certifications

    • Google Analytics Certified Developer
    • Mobile Web Specialist - Google Certification
    • 1 st Place - University of Colorado Boulder - Emerging Tech Competition 2009
    • 1 st Place - University of Colorado Boulder - Adobe Creative Jam 2008 (UI Design Category)
    • 2 nd Place - University of Colorado Boulder - Emerging Tech Competition 2008
    • 1 st Place - James Buchanan High School - Hackathon 2006
    • 3 rd Place - James Buchanan High School - Hackathon 2005